Customer Service jobs in Wind River, WY are always available. Because this position is versatile in different industries, the skills learned are transferable to different firms. The extent of experience along with education and training will often dictate the pay. Customer service jobs in Wind River, WY vary from hospitality to insurance. All companies believe that great customer service is a big part of their core values. Therefore, they endeavor to recruit trustworthy and professional customer service representatives. Many CSRs are the first point of contact for their companies when aiding customers, therefore friendliness is pertinent when interacting with clients. Onetonline.org approximates that there are over 2.5M customer service roles in the United States.
Customer Service Jobs Near Me
Suggested Customer Service Jobs in Wind River, WY
Customer Service Representative Job Description
A Customer Service Representative is the foremost point of contact most clients have with a company. These individuals are responsible mainly for entering orders, logging customer complaints and matters, and explaining particulars about a product or service. On average, Customer Service Representatives will take questions about company commodity and services via phone calls, emails or in person depending on the type of business. Some Customer Service Representatives who take orders could even be involved with processing payments, returns and replacements.
High Paying Customer Service Jobs
As noted above, the earnings for Customer Service Representatives in Wind River, WY will mostly depend on experience, education and training. This role normally requires a high school diploma. Higher level Client Service positions will want some post high school experience. There are high paying customer service roles that involve more detailed interaction with customers or supervising departments. Below are three positions from diverse areas that pay larger salaries. Each role does require industry specific training but also provides the option to learn more and possibly advance within a company.
IT Customer Service – average salary is $56,825
Client Service Consultant – average pay is $57,348
Customer Service Manager – average compensation is $85,835
Call Center Customer Service Duties
Tasks for Customer Service Jobs in Wind River, WY include but are not limited to the following:
- Managing large amounts of incoming requests and emails in a professional manner on a steady basis
- Offer exact, valid, and comprehensive information by using the correct methods/tools
- Oversee complaints, provide appropriate results and alternatives within the time limits; follow up to affirm resolution
- Stick to communication scripts when discussing different topics
- Identify customers’ needs, clarify information, investigate every issue and provide solutions and/or options
- Seize opportunities to upsell products when they arise
- Develop sustainable ties and engage customers
- Keep records of all conversations in call center database in a concise way
- Often attend educational seminars to increase abilities and performance level
- Attain personal/team qualitative and quantitative aims
Customer Service Training
Education needed for Customer Service Jobs in Wind River, WY include the following.
Customer Service Skills – Comprehension of codes and actions for delivering customer and personal services. This includes customer needs evaluation, meeting quality standards for contracts, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, organizing forms, and more inter-office verbiage.
Customer Service Tips – be attentive, listen to or read cautiously what a customer tells you, communicate company policies clearly, speak to customers effectively keep copious logs of dialogue and follow up with customers for satisfaction.
Customer Service Companies
Wind River, WY Companies that Employ Customer Service Reps
The following map shows companies, businesses and organizations in the Wind River, WY area that normally hire Customer Service Representatives.